Shipping Policy for Frendo

Effective Date:

At Frendo, we strive to ensure that your orders are delivered to you promptly and securely. This Shipping Policy provides details about our shipping procedures, timelines, and terms.

1. Shipping Coverage We currently ship to locations within . If your location is outside our standard shipping zones, please contact us at Combaba6@gmail.com for assistance.

2. Processing Time

  • Orders are typically processed within after payment confirmation.
  • Processing times may be extended during holidays, promotional events, or unforeseen circumstances. We will notify you if there are delays.

3. Shipping Methods and Delivery Times We offer the following shipping options:

  • Standard Shipping: Delivery within.
  • Express Shipping: Delivery within (additional charges apply).

Delivery times may vary based on the destination and shipping method chosen at checkout.

4. Shipping Charges

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the order.
  • Free shipping may be available for orders above subject to terms and conditions.

5. Order Tracking Once your order is shipped, we will provide you with a tracking number via email. You can use this number to monitor the status and location of your shipment.

6. Failed Deliveries or Incorrect Addresses

  • Ensure that the shipping address provided at checkout is accurate. Frendo is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
  • If an order is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges.

7. Damaged or Missing Items If your package arrives damaged or with missing items, please contact us within of delivery at Combaba6@gmail.com with photos and details. We will work with you to resolve the issue promptly.

8. International Shipping For international orders, customs duties and taxes may apply and are the responsibility of the customer. Please check with your local customs office for details.

9. Contact Us If you have any questions or concerns regarding our Shipping Policy, feel free to reach out:

Thank you for choosing Frendo. We are committed to delivering your orders with care and efficiency!